The Topgolf brand stands for a clear purpose - to connect people in meaningful ways through the experiences we create, the innovation we champion and the good we do. Our culture centers on this mission, is built on a foundation of inclusivity and is supported by our Core Values: Caring, Excellence, Fun, One Team and Edgy Spirit. We believe these core values set us apart to fuel our growth. At the heart of this are nearly 20,000 Associates who create moments that matter every day.
The unique Topgolf culture was organically created by Associates through the following Core Values:
We ingrain fun in everything we do so that our energy and passion is contagious – you can count on Topgolf for smiles, laughter, high-fives and fist bumps.
As one team, we are united and driven by our shared mission – always evolving and always progressing.
With excellence in mind, we don’t settle for anything less than greatness.
We are trendsetters, embracing an edgy spirit. Every challenge is an adventure and an opportunity.
At the heart of it all is caring – we are generous with our kindness and are empowered to make things right for our Guests and Associates.
This sentiment comes to life in the way Associates interact with Guests, customers and partners as they create moments that matter. It comes to life when Associates give back to the communities we serve. And it comes to life in the way Associates interact with fellow team members creating a Topgolf family mentality.
As Topgolf Entertainment Group continues to expand around the world, we remain committed to cultivating and strengthening our unique culture as a way to attract top talent and fuel our growth.
The commitment to finding those who emulate "The Topgolf Way" is why we are able to potentially offer unlimited opportunities to Associates. Many of our Associates began as an hourly employee at the venue and are now operating a venue with excellence or at the corporate office.
Additionally, as a growing, global company, we bring exciting international and technology-driven opportunities across multiple business lines. Whether you are helping to train crews at an international venue, to introduce the latest game at Topgolf venues, to develop an enhancement to our World Golf Tour online game, or to perfect the latest launch of our Toptracer technology, Topgolf offers endless opportunities to grow.
Topgolf is a place that cares. It’s one of our cultural values and also a promise. We offer competitive benefits to support Topgolf families as well as a Topgolf Cares hardship fund that is fully funded by voluntary donations from Associates. This fund can be activated for natural disasters or tragedies that impact one of our own.
Topgolf also champions giving back to the communities we serve and has empowered Associates to volunteer at various organizations. In 2019 alone, Topgolf Associates volunteered over 19,000 hours of their time and also helped host over 3,500 charitable events at Topgolf venues across the country.
As part of our commitment to Associates, Topgolf is a place where you can bring your whole self. Our commitment to welcoming those from all walks of life does not only apply to our Guests – it also applies to our Associates. We pride ourselves on welcoming Associates into the Topgolf family and championing inclusion and diversity in all that we do.
Named Top Employer in 2020 for Diversity Hiring and Job Creation, we believe that one size fits one and that no two people are the same. As we grow, it is our commitment at Topgolf to further champion and strengthen diversity and inclusion as part of our Culture.
The Topgolf culture is sustained not only by ensuring we continuously champion the values on which the company was built, but also by ensuring we are hiring Associates who live and breathe our unique culture to keep it genuine. When bringing on new Associates, we make sure the person has the ability to perform the job. But we also place a huge emphasis on a candidate’s ability to be curiously intelligent, embrace wholly inclusive cultural values, display self-awareness, demonstrate empathy and model optimistic warmth.
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